Eagle Boys makes its mark with Online Training College

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Eagle Boys has become the first major Australian pizza chain to offer its franchisees and staff training through a dedicated Online Training College, which the company launched earlier this month.

The interactive online training portal is expected to drive consistency, customer service and profitability across the Eagle Boys network.

While other major retail food franchises like Subway, Hungry Jacks and Red Rooster offer online training, Eagle Boys is the first major pizza chain to jump onboard.

Eagle Boys managing director, Todd Clayton, said the new Online Training College would streamline training operations and make professional development opportunities more accessible for franchisees and staff.

"For Eagle Boys' national office and franchisees, the online system will allow us to monitor participation rates, conduct assessments, archive results, deliver training for new products and promotions quickly to the network, issue certificates for successful course completions and roll-out a diverse array of training opportunities," he said.

"The online arena also presents an opportunity to offer a greater portfolio of government accredited courses, placing us in the same league as McDonald's, above all other major retail food outlets in terms of staff development."

Eagle Boys franchisees will have access to accredited training from Certificate II in Hospitality right through to a Diploma of Management.

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